ISP CONSULTING

Your One-Stop Shop For ISP Solutions And Support

My Internet Support: ISP Consulting and Solutions for Tomorrow’s Wireless Networks

With our team of experts and cutting-edge technology, we’re committed to helping you build, optimize, and maintain a robust and reliable ISP infrastructure that meets the demands of today and prepares you for the challenges of tomorrow.

Managed Services: Streamlined Implementation of ISP Solutions

In addition to our consulting and training offerings, My Internet Support also provides comprehensive managed services to help you implement and maintain your ISP solutions with ease. Our team of experts will work closely with you to understand your unique needs and develop a customized plan that ensures the smooth and efficient deployment of your wireless network infrastructure. From initial setup and configuration to ongoing monitoring and optimization, our managed services are designed to alleviate the burden of network management, allowing you to focus on your core business operations.

With our managed services, you can trust that your ISP infrastructure is in capable hands. Our proactive approach to network management ensures that potential issues are identified and addressed before they become problems, guaranteeing optimal performance and minimal downtime. By partnering with My Internet Support, you’ll gain access to a wealth of expertise and resources that will empower you to stay ahead in the ever-changing landscape of wireless internet service providers.

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Expert Consulting for your ISP needs

At My Internet Support, we take pride in our deep understanding of the wireless industry and the unique challenges it presents. Our seasoned consultants possess extensive experience in the field, providing you with unparalleled insights and guidance on a wide range of ISP-related issues, from network design and deployment to optimization and troubleshooting. Let us help you navigate the complexities of wireless networking and unlock the full potential of your ISP business.

Certified MikroTik Training and Courses

As part of our commitment to excellence, we are proud to have a certified MikroTik trainer on our team, allowing us to develop and deliver top-notch training courses tailored to your needs. Our MikroTik courses cover various topics, from basic router configuration and firewall setup to advanced routing and VPN implementation. Whether you’re a newcomer to MikroTik or an experienced user looking to sharpen your skills, our training courses provide the knowledge and hands-on experience you need to excel in the world of wireless networking.

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Property-Wide WiFi Management

Wireless Internet service providers that cater to several units or residences in a single property will encounter unique challenges and scenarios. It’s crucial to receive guidance from seasoned ISP’s because wrong decisions can lead to costly patch-ups.

We can make it easier. We WILL make it easier.

  • Electronically sign up new customers
  • Manage all billable services from one web-based application
  • Consolidate services and billing and provide a single invoice
  • Residents can choose from multiple payment options to ensure prompt payments
  • Automate billing, reminders, and fees
  • Enjoy complete services control with a simple on/off switch at the resident level
  • Manage digital and physical assets
  • Use delinquency controls to limit access to services, assess late fees, and issue automated reminders for past-due invoices across multiple communication channels
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AceBill: Billing Solutions for ISPs

Our powerful billing and control platform, AceBill, is designed to provide comprehensive solutions and relief to ISPs, streamlining billing management and simplifying the monitoring of your wireless services. With AceBill, you can easily manage customer accounts, track usage, and automate the disconnection and reconnection of services based on payment status or other criteria. The platform’s seamless integration with our call center support ensures that your customers receive prompt, professional assistance when they need it most.

Discover the transformative power of My Internet Support’s ISP Consulting and Solutions, and let us be your partner in building a successful and future-proof wireless network. With our expert guidance, certified MikroTik training, and state-of-the-art billing platform, we have everything you need to thrive in the rapidly evolving world of wireless internet service providers.

Cost-Effective Call Center Solution

Your customers will likely run into issues while using your Internet service, which is why it’s important to give them a simple way of raising their concerns and challenges. Our call center team is ready to assist them and provide the best possible solutions to their connectivity problems.

Live phone calls

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Tier 1 and Tier 2 support

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Live Chat / email support

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24/7/365 support – Someone will always be available to provide assistance!

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Voice Over IP / Hosted PBX

  1. Managed, multi-tenant PBX based on FreeSwitch / FusionPBX in the cloud
  2. Referral to one of our VoIP gateways or you bring your own trunks
  3. Recommendations on most suitable hardware for customers
  4. Hardware provisioning for customers

Take advantage of our expertise and breeze through the problems that many ISPs are struggling to overcome.

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5830 E 2 Street

Unit 91633

Casper, WY 82609


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